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Emergency Care

Home » Patient Resources » Emergency Care

You might be surprised to learn that you may be able to solve many problems yourself temporarily until you can get to our office. If there is a loose piece that you can remove, put it in a plastic bag or envelope and bring it with you to your next appointment. If your braces are poking you, put soft wax on the piece that’s sticking out. If the wire has slid to one side, you can pull it back to the other side with needle-nosed pliers, replacing it in the tube on the back tooth.

After alleviating your discomfort, it is very important that you still call our office as soon as possible to schedule a time to repair the problem. Allowing your appliance to remain damaged for an extended period of time may result in disruptions to your treatment plan.

General Soreness

When you get your braces on, you may feel general soreness in your mouth, and teeth may be tender to biting pressures for three to five days. Stick to a soft diet until your teeth do not hurt to chew. Irritated gums and other sore spots can be relieved by rinsing your mouth with a warm salt-water mouthwash. Dissolve one teaspoonful of salt in eight ounces of warm water, and rinse your mouth vigorously. If the tenderness is severe, take Acetaminophen (Tylenol) or whatever you normally take for headache or similar pain. Aspirin, Ibuprofen (Motrin, Advil), and Naproxen Sodium (Naprosyn, Anaprox) actually slow the tooth movement, so it is not advisable to use them frequently while wearing braces.

The lips, cheeks, and tongue may become irritated for one to two weeks as they learn a new posture and become accustomed to the surface of the braces. You can put wax on the braces to lessen this. We’ll show you how!

Headgear

Sometimes discomfort is caused by not wearing the headgear as instructed by your orthodontist. Please refer to the instructions provided by your orthodontist. If the facebow (metal piece) is bent, please call our office for assistance. The headgear should hurt less the more it’s worn, so be sure you get in the prescribed number of hours.

Loose Appliance

If your appliance is poking you, place wax on the offending part.

Loose Bracket

If your bracket or band is still attached to the wire, you should leave it in place and put wax on it if needed for comfort. If the bracket or band can be removed easily, place it in an envelope and save it to bring to your next appointment.

Loose Wire

Using a pair of tweezers or needle-nosed pliers, try to put your wire back into place. It is okay to use a piece of floss to tie the wire into place: tie the floss around the bracket in place of the missing colored o-ring. If you cannot put the wire into a comfortable position, and covering the end with wax doesn’t help, as a last resort use a small fingernail clipper to clip the wire behind the last tooth to which it is securely fastened. If the end of the wire is still sharp place wax on it.

Poking Wire

Using a pencil eraser, push the poking wire down or place wax on it so that it is no longer poking.

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At Steele Creek Orthodontics you’ll receive excellent care, as well as a professional staff and doctor who meets your needs.

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OUR 5-STAR EXPERIENCE

Patient
Testimonials

We understand making the decision to commit to orthodontic treatment requires finding a practice you trust to deliver excellent care. So, don’t just take our word for it. Listen to what our patients say about their 5 star experience at Steele Creek Orthodontics.

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Frenchy F.
I was struggling to find an orthodontist that would be under my insurance then I found steel creek orthodontist. The front desk people is amazing especially nyiesha she was very helpful.. dr Alex work me as far getting my daughter some braces...now we show up almost every month for follow up for only a few minutes in and out .No long waiting...I definitely recommend them. Very friendly place for kids!
Coffee T.
Wonderful people; Got a consultation for braces and they were incredibly straightforward and helpful with discussing payment options. I didn't feel pressured at all, I will be back for sure.
Michelle M.
I love how clean it is inside and everyone is amazing!!! I love how simple it is to schedule appointments for my children and myself.
Shyra G.
Love the office, one of the staff members names were lyric was a great assistant there. Would love to get her again!
Xxking O.
Biannce was very kind and was careful not to hurt me
Kimberly M.
Love this office. Very professional and nice staff.
Yuni M.
Un lugar espectacular. Lo recomiendo y muy amables
Teresa S.
The office is clean and the front staff are friendly and helpful. My two grandchildren come together to save on gas and time. They work hard to help in any way possible.We are sure we made the right choice.
Response from the owner:We appreciate you taking the time to leave us feedback on your experience. We work very hard every day to exceed our patients’ expectations!
Erin S.
Me and lillyann love steele creek Orthodontist. We are all smiles.
Response from the owner:Thank you for the positive feedback. We are honored to serve each and every one of our patients!
Destiny B.
So excited about my new journey with braces. The Dr and staff were so friendly and inviting. I would give a 10/10 if I could
Response from the owner:We appreciate you taking the time to leave us feedback on your experience. We work very hard every day to exceed our patients’ expectations!

Charlotte

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We look forward to welcoming you to our family and starting your path to healthy, straight teeth and a beautiful smile!

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  • Charlotte13527 Steelecroft Parkway Suite C
    Charlotte, NC 28278
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    Charlotte, NC 28278
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